Tripscheck | Book Cheap Flights & Compare Airfares

Data Policy

At TripsCheck Limited, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our platform to search for, book, and manage airline tickets and related services. By using our services, you agree to the collection and use of your personal information as outlined in this policy. We are dedicated to ensuring compliance with applicable data protection laws and implementing best practices to keep your data secure. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of personal information if anyone decides to use our service.

For a flight booking website in Nigeria, data collection must align with local regulations, such as the Nigeria Data Protection Act (NDPA) 2023 and other relevant laws. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at TripsCheck Limited unless otherwise defined in this Privacy Policy.

Information Collection and Use

Purpose of Data Collection

Flight search and booking: Collect user input to display relevant flight options and store booking details with airlines.
Personalization and user experience: Save user experience (e.g., favorite destination, preferred airlines) for tailored recommendations. Use browsing history and previous bookings to improve the search experience.
Customer support and communication: Collect contact details (email, phone number) to assist users with booking issues, cancellations, or modifications.
Analytics and website performance: Track website traffic and user behavior to optimize search results and improve services. Use aggregated data for trend analysis and demand forecasting.
Marketing and advertising: Send promotional offers, newsletters, and travel deals (with user consent). Use cookies and tracking technology for targeted ads and retargeting.
Regulatory compliance and legal obligations: Comply with Nigeria's NDPA 2023, which mandates lawful data processing, use consent, and data security. Share data with government authority if required for securing, fraud detection, and border control.

Log Data

We want to inform you that whenever you use our service, in case of an error in the app, we collect data and information on your phone called log data. This log data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilizing our service, the time and date of your use of the service, and other statistics.

Data Retention

We store your personal data only for as long as necessary to:

Fulfill your bookings and provide services.
Comply with legal and regulatory requirements.
Improve our services based on usage trends. When no longer needed, data is securely deleted or anonymized.

Your Rights Under the NDPA 2023

Under Nigeria's Data Protection Act, you have the following rights:

Right to access: Request copies of your personal data.
Right to rectification: Correct inaccurate or incomplete data.
Right to erasure ("right to be forgotten"): Request deletion of your data.
Right to object: Opt out of marketing or data processing based on legitimate interest.
Right to data portability: Request your data in a structured format.
Right to withdraw consent: Change your preferences for marketing or cookies.

Data Security Measures

We value your trust in providing us with your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. We implement strict security measures to protect your personal data, including:

Two-factor authentication (2FA) for account security.
Firewalls & intrusion detection systems to prevent cyber-attacks.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. This service does not use these "cookies" explicitly. However, the app may use third-party code and libraries that use "cookies" to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this service.

Links to Other Sites

This service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

These services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our privacy policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new privacy policy on this page. This policy is effective as of 01-04-2025.

Contact Us

If you have any questions or suggestions about our privacy policy, do not hesitate to contact us at contact@tripscheck.com.